Shipping & Returns

Clear, straightforward, and designed to be fair.

We aim to make delivery and returns as simple and transparent as possible. Below you'll find what to expect when ordering from MeowHaus.

Shipping

Orders are typically processed within 1–3 business days.

Shipping times vary by product and destination, and estimated delivery timelines are shown at checkout.

Once your order ships, you'll receive a confirmation email with tracking details.

We currently ship within the United States.

Returns & Exchanges

If you're not satisfied with your purchase, you may request a return within 45 days of delivery. Free returns with prepaid label.

Items must be unused, in original condition, and returned in original packaging.

Due to the nature of our products, replacement parts and accessories may be final sale unless otherwise noted.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Refunds are issued to the original payment method once the return is received and inspected.

If your order arrives damaged or something doesn't look right, please contact us as soon as possible so we can help.

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